Frequently Asked Questions
WHAT PAYMENT METHOD DO WE ACCEPT?
We accept all major credit/debit cards (Visa, Master, Amex, Discover, etc.). We also accept PayPal and Amazon Pay so you can use the payment methods saved in your Amazon or PayPal accounts to checkout.
HOW DO I FIND MY RING SIZE?
WHAT ARE THE RINGS MADE OF?
Most of our rings are made of the highest quality Zinc Alloy metal, which are extremely durable and stain resistant.
DO THE RINGS STAIN? HOW DO I TAKE CARE OF MY RINGS?
No they do not. Please refer to this Cleaning Guide for more info.
HOW LONG DOES SHIPPING TAKE?
We have two shipping options: Economy and Expedited. Economy Shipments will be shipped through through USPS and Expedited shipments will be shipped via USPS Priority, DHL, FedEx, or UPS.
During the busy holiday season, orders with our Standard Delivery option within the United States typically ship within 3-5 business days.
HOW CAN I TRACK MY ORDERS & PAYMENT?
The status of your checkout history can be found under Order details or the receipt that was sent to your email address.
For your order, You will be provided the carrier name and tracking number via email once your order ships under Order details/ Fulfillment.
I AM LOOKING FOR A SPECIFIC RING BUT CANNOT FIND IT ON THE SITE
We may have have the ring you're looking for, but haven't gotten on the site yet. If you can't find what you're looking for, you should Contact Us to see if we have it. If what you're looking for doesn't exist, you may be able to create it.
CAN I DESIGN MY OWN RING (CAN I GET MY NAME ON A RING)?
Yes you can. We have a Custom Ring Design service tailored to your every need. Send us your ideas and drawings and we'll bring them to life. We use state of the art 3D rendering software to design a ring based on your ideas/drawings. After you approve the designs, we create a ring mold that is used to produce the ring of your dreams. Using this mold, we can mass produce more rings. The prices varies from $50 to $25 (depending on the number of rings ordered). For more info, please visit the Custom Rings page or Contact Us if you have any questions.